Repair Policy
Product Care & Repair Support
We believe quality footwear should be made to last. If your product experiences manufacturing-related issues during normal use, our team may be able to provide repair guidance or support options depending on product condition and availability.
Repair Eligibility
Repair assistance may be available for:
- Minor craftsmanship issues
- Material defects
- Stitching concerns
- Hardware-related issues
Normal wear, accidental damage, misuse, or cosmetic aging may not qualify for repair support.
Repair Request Process
To request repair assistance, please contact our support team with:
- Order Number
- Product Photos
- Description of the Issue
Support Email:
support@olukaimall.com
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