Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been prepared and shipped, tracking information will be sent to the email address provided during checkout.

Please note that processing times may vary during holidays, promotional periods, or high order volume events.

Shipping Time

Estimated delivery time for most orders is approximately 6–12 business days depending on destination, carrier operations, and local delivery conditions.

We work with trusted shipping partners to provide reliable delivery service and accurate tracking updates whenever possible.

Free Worldwide Shipping

We proudly offer free shipping on all orders with no minimum purchase required. Customers can enjoy worldwide delivery without additional shipping fees at checkout.

Tracking Information

Once your order has shipped, a tracking confirmation email will be provided. Tracking updates may take several days to appear after shipment confirmation depending on carrier scanning schedules.

Delivery Notes

Delivery times are estimates and may occasionally be affected by weather conditions, carrier delays, customs processing, or other factors outside our control.

If you experience any shipping issues or delays, please contact our support team for assistance.

Contact Email:
support@olukaimall.com

Refund Policy

60-Day Return Policy

We offer a 60-day return window for eligible products purchased through olukaimall.com. If you are not fully satisfied with your purchase, you may request a return within 60 days of receiving your order.

Free Returns

We provide free return service for eligible return requests. Returned items must be in acceptable condition and include original packaging whenever possible.

Refund Processing

Once your return is received and inspected, approved refunds are typically processed within 5–10 business days back to the original payment method.

Please note that financial institutions may require additional processing time before funds appear in your account.

Non-Returnable Items

Certain items may not qualify for returns due to hygiene reasons, excessive wear, misuse, or final sale conditions where applicable.

Return Assistance

To begin a return request, please contact our support team with your order information.

Support Email:
support@olukaimall.com